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Wednesday, February 14, 2007

Blue Customer on the Blue Line

"Customer service requested at the blah blah blah kiosk." This came blaring over the speakers in the sub-way this morning. The Blue Line, Clark & Lake stop if you must know. This recorded message plays when someone presses a big red button at a customer service kiosk located on or around the platform. Well? What about it? Does someone come? Ha! The CTA sucks at this sort of thing. At least at that stop. Whoever the poor soul is who pressed the button may press it a few more times if they're determined. But eventually they are going to have to give up. Come on CTA, lean on your lazy employees! Perhaps the message should say: "A customer wants service at the kiosk, please disregard this message and chat with your fellow worker."

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